Malaysian Red Crescent started providing Emergency Ambulance Services in May 1969 after taking over the 999 emergency assistance hotline from the Kuala Lumpur General Hospital. The service, launched on 4 June 1969, was formulated with an agreement between the government and MRC, with co-operation from the Ministry of Unity and Social Development, and the Ministry of Health. Over time, the service standard had improved and MRC currently provides full-time ambulance service to the public for emergencies, accidents and injuries.